Refund Policy

Effective Date: October 1, 2024

Thank you for shopping at Bellzimo! We strive to provide high-quality fashion apparel and want you to be completely satisfied with your purchase. This Refund Policy outlines our procedures for returns and refunds.

1. Return Eligibility

You may return unworn, unwashed, and unused items within 30 days of receiving your order for a full refund or exchange. To be eligible for a return, items must:

  • Be in their original condition, including tags and packaging.
  • Not show any signs of wear or damage.

2. Non-Returnable Items

The following items are non-returnable:

  • Gift cards.
  • Items marked as final sale or clearance.

3. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our support team at [email protected] with your order number and reason for the return.
  2. Return Authorization: We will provide you with a return authorization and further instructions.
  3. Packaging: Pack the items securely in their original packaging, including any accessories, tags, and labels.
  4. Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item sent).

4. Refund Process

Once we receive and inspect your returned items, we will notify you of the status of your refund. If your return is approved:

  • Refund Method: The refund will be processed to the original payment method used during purchase.
  • Timing: Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

5. Exchanges

If you would like to exchange an item for a different size or color, please follow the same return process. Once we receive the returned item, we will process your exchange and send the new item at no additional shipping cost.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery. We will provide instructions for returning the item and will cover all return shipping costs in such cases.

7. Contact Information

For any questions regarding this Refund Policy or to initiate a return, please contact us at:

Email: [email protected]
Address:
Bellzimo
318 W Adams St
Ste 1711 Unit #1201
Chicago, IL 60606

Thank you for choosing Bellzimo! We appreciate your business and are here to help with any questions or concerns you may have.

Welcome to BellZimo.com. We value your privacy and are committed to protecting your personal data. This privacy policy explains how BellZimo collects, uses, shares, and secures your personal information when you visit our website and purchase our fashion apparel for all genders. We also outline your rights under the General Data Protection Regulation (GDPR) and how you can exercise them.

1. Data Collection

Personal Data

BellZimo collects the following personal data:

Contact Information: Name, email address, phone number, and postal address.

Account Information: Username, password, and account preferences.

Payment Information: Credit card details, billing address, and transaction history.

Usage Data: IP address, browser type, operating system, referral URLs, pages viewed, and other browsing data.

Marketing Data: Preferences for receiving marketing communications and details about your interests.

Collection Methods

We collect personal data through:

Online forms on BellZimo.com.

Order processing and account creation.

Cookies and similar tracking technologies.

Direct communication with our customer service team.

2. Data Usage

BellZimo uses your personal data for the following purposes:

Order Fulfillment: Processing and delivering your orders.

Account Management: Creating and managing your account.

Customer Service: Responding to your inquiries and providing support.

Marketing: Sending promotional materials and personalized offers, with your consent.

Website Improvement: Analyzing website usage to enhance user experience.

Legal Compliance: Fulfilling legal obligations and protecting our rights.

3. Data Sharing

BellZimo may share your personal data with:

Service Providers: Third-party companies that perform services on our behalf, such as payment processing, shipping, and marketing.

Business Partners: Trusted partners for joint promotions or co-branded services.

Legal Authorities: Law enforcement or regulatory bodies when required by law or to protect our legal rights.

Successors: Entities involved in business transactions, such as mergers or acquisitions.

4. Data Storage

Security Measures

BellZimo employs the following security measures to protect your personal data:

Encryption of sensitive data during transmission.

Secure storage facilities with access controls.

Regular security assessments and updates.

Retention Period

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. User Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: Request access to your personal data and obtain a copy.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data under certain conditions.

Right to Restriction: Request restriction of processing your data under certain conditions.

Right to Data Portability: Request transfer of your data to another organization or directly to you.

Right to Object: Object to the processing of your personal data under certain conditions.

Right to Withdraw Consent: Withdraw your consent for data processing at any time.

Exercising Your Rights

To exercise your rights, please contact us at [email protected]. We will respond to your request within one month.

6. Cookies and Tracking Technologies

BellZimo uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

BellZimo may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

BellZimo
Email: support@bellzimo.com

Address: 

BellZimo
318 W Adams St
Ste 1711 Unit #1201
Chicago, IL 60606

By using BellZimo.com, you agree to the collection and use of your personal data as described in this privacy policy. Thank you for trusting us with your information.